Welcome to www.erpeoplesolutions.com! In the below Cookie Policy, we, ERPeople Solutions Ltd, (hereinafter “ERPeople Solutions”, “we”, “us”, or “our”) inform you about the use of cookies on our website.
Why do we have a Cookie Policy?
The provision of information about our use of cookies is required and set out in the Privacy and Electronic Communications Regulation (“PECR”) and in parts in the UK’s Data Protection Act (“DPA”) which implements the General Data Protection Regulation (“GDPR”). However, before we can go into more detail, we first need to understand what cookies are.
What are cookies?
Cookies are small files that are stored on your device when you visit a website. If you then return to the same website, the website recognises the cookie and remembers your device, the choices you have made, and acts in accordance with the specific objective a cookie has. As such cookies have a name and value and one or more defined characteristics, which are returned to the website as "user-related" information. So, thanks to cookies, a website knows who you are and offers you your usual default settings.
Origins and Lifespans of Cookies
There are however classes of cookies, namely first-party cookies which are placed directly by the website. As well as third-party cookies which are created by a partner website or server. And since it would not be very beneficial if all cookies would save the same information for the same period of time, each cookie stores different data and has a lifespan (that can vary from a few minutes to a few years). In this sense, we know understand that cookies are automatically placed in the cookie folder, effectively the "brain" of your browser, that each can have a different origin, holds different information, and can have a different lifespan depending on its objective. Because of that there are several types of cookies.
Types of Cookies
The least privacy invasive type of cookies are Essential or Necessary cookies. These cookies are essential or necessary to ensure that a website works properly and is secure so that you can navigate a website and use its features. Without these cookies, certain features of a website would not function, and thus you would not be able to use certain services.
There are also Functional cookies or sometimes called convenience cookies. These cookies allow a website to remember the options a user has made (including user ID`s stored, consents given, or languages selected) and other personalisation options you have selected when browsing.
Further there are also Analysis and performance cookies, which are used to monitor and improve the function and service of a website. Those can track down problems when using a website, facilitate online surveys, record visitor numbers, and provide analytics metrics.
Lastly, advertising cookies or targeting cookies. They are used to deliver customised advertising to the user. This can be very convenient, but also very annoying.
The Cookies used on my website
The PECR, requires us to ask for your consent when using specific cookies (in particular any cookie that is not strictly necessary for the operation of the website, for example, Functional cookies, Analysis and performance cookies and Advertising cookies or targeting cookies).
Further and as the DPA and the GDPR also set out that there is a legal basis for the use of personal data in relation to cookies, the use of cookies would then be your consent. However, since the consent obtained must also be recorded, we have installed the necessary Cookie Notification Banner and you will be asked about the use of Cookies upon your first visit of my website.
The cookies we use
Below you can find the cookies we use listed in accordance with their Name, Description, Lifespan, and Type. Please keep in mind that this list may be updated from time to time.
- AWSALBCORS
- This cookie is managed by Amazon Web Services and is used for load balancing.
- 7 days
- Necessary
- _ga
- The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors.
- 2 years
- Analytics
- _gid
- Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.
- 1 day
- Analytics
- _gat
- This cookie is installed by Google Universal Analytics to restrain request rate and thus limit the collection of data on high traffic sites.
- 1 minute
- Performance
- AWSALB
- AWSALB is an application load balancer cookie set by Amazon Web Services to map the session to the target.
- 7 days
- Performance
- TawkConnectionTime
- Tawk.to, a live chat functionality, sets this cookie. For improved service, this cookie helps remember users so that previous chats can be linked together.
- session
- Functional
Google Analytics
We use Google Analytics from Google Inc to evaluate your use of our website, to compile reports on the activities and to provide other services related to the use of our website in order to improve the user experience. When Google Analytics is used, interactions of website visitors are primarily recorded and systematically evaluated with the help of cookies. The following data is processed through the use of Google Analytics:
- 3 bytes of the IP address of the called system of the website visitor (anonymized IP address),
- the website called up,
- the website from which the user reached the accessed page of our website (referrer),
- the subpages accessed from the website,
- the time spent on the website
- the frequency with which the website is accessed.
Google states that it will not associate your IP address with any other data held by Google. You can prevent the storage of cookies by setting your browser accordingly. You can also prevent the collection of the data generated by Google as well as the processing of this data by Google by downloading and installing the browser plugin available under the following link: http://tools.google.com/dlpage/gaoptout?hl=en.
tawk.to Chat
We use the Tawk.to Chat tool provided by tawk.to, inc. The chat is integrated in the source code. This is made possible by a script. By using the chat, you automatically use the services of Tawk.to. The data collected includes:
- Chat history,
- IP address at the time of the chat and
- country of origin.
This data is not passed on to third parties and is used solely for protection and internal statistics. The data is not used to identify you personally. The data collected are not stored and will be deleted after the chat.
How can I delete cookies?
Regardless of which service or website the cookies come from, you always have the option to delete, only partially allow or disable cookies. To do so follow the link to your browser Google Chrome, Mozilla Firefox, Flash cookies, Microsoft Internet Explorer/ Edge, Opera, Safari.
Validity and questions
This Cookie Policy was last updated on Friday, 04 November 2022 and is the current and valid version. However, we want to point out that from time to time due to actual or legal changes a revision to this policy may be necessary.
If you have any data protection questions, please feel free to contact us
ERPeople Solutions Ltd
124 City Road, London,
EC1V 2NX, UK
Web: www.erpeoplesolutions.com
E-Mail: info@erpeoplesolutions.com
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